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Operations
Leadership Development Program 

NOTICE: Recruiting for the 2026–2027 season will kick off soon! In the meantime, check out our  events page to see if we’ll be visiting your campus.
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What difference will you make?

The Operations Leadership Development Program (OLDP) is a multi-year rotational program designed to develop early-career talent into strong, well-rounded operations leaders. Through two immersive rotations across key operations areas, participants build functional expertise, leadership capabilities, and a deep understanding of how the business operates.

The OLDP creates a reliable pipeline of future leaders who are equipped to drive operational excellence, lead teams, and deliver meaningful outcomes for the enterprise. By investing early in talent development, the program strengthens both individual growth and long-term organizational success.
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Two Ways to Get Started in the OLDP

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Internship:

OLDP interns gain hands-on experience supporting real-time business operations through meaningful project work and cross-functional collaboration. With mentorship and exposure to enterprise-wide initiatives, interns build strong operational and leadership foundations in a dynamic healthcare environment. Interns also have the opportunity to join the OLDP as full-time associates upon graduation.
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Full-time:

Participants gain hands‑on experience through structured rotations, targeted learning, mentorship, and enterprise exposure that go beyond a single role. The program supports early‑career growth by accelerating skill development, building business acumen, and preparing participants for future leadership or senior operations roles.
A sense of mutual respect and mindfulness permeates our culture-in fact, it’s the key to our success.

Program Details

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Recruiting for the full-time OLDP positions begins in August and runs until November.

Intern recruitment runs January through March.

Chattanooga, TN
Denver, CO
Philadelphia, PA
Bloomfield, CT

The OLDP internship is a 10‑week summer experience.

The full-time program spans three years and includes two 12–18-month rotations across different areas of operations. 

A strong fit for the OLDP is a current senior pursuing a bachelor’s degree in operations, supply chain, logistics, healthcare administration, or a related business field—or someone with relevant hands-on experience.

Ideal candidates are curious, adaptable, and eager to learn through experience, with the confidence to navigate ambiguity and take on new challenges across different areas of operations.
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What sets the OLDP apart?

This program combines hands-on operations work, structured rotations, and built-in development to prepare early-career talent for long-term success in enterprise operations.
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Exposure

Two 12–18-month rotations provide structured exposure across different areas of operations.
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Real Impact

Associates contribute to day-to-day operations and drive meaningful business impact from the start.
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Built-In Development

Workgroups, milestones, and capstone projects build skills in analytics, process improvement, and leadership.
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Post-Program Placement

The program leads to a permanent analyst or advisor-level role with clear progression along the way.
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Bryce's Career Journey

Bryce began his journey with The Cigna Group as an intern in 2022, growing his career through hands-on experience in the OLDP. He went on to graduate from the program in 2025, earning a permanent position.
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2023: 
Operations
Lead
Analyst

Job title
In his first rotation as an Operations Lead Analyst, he built a strong foundation in operations, reporting, and frontline partnership. He also provided Chief of Staff support, gaining exposure to executive priorities and strengthening his communication and influence.
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2024: 
Customer Service Supervisor

Job title
In his second rotation, Bryce took on a people leadership role, managing a team of 13 call analysts. This experience strengthened his skills in coaching and performance management while building his perspective on workforce operations and leading through others.
Bryce Headshot

2025:
Financial Analysis
Lead Analyst

Job title
In his post‑graduation role, he leads Dental and Vision gross margin reporting and serves as the Vision Finance Lead, partnering with stakeholders to drive growth and share key financial insights with leadership.
A sense of mutual respect and mindfulness permeates our culture-in fact, it's the key to our success.

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